A commissioned 2025 Forrester Consulting study, The Total Economic Impact™ of Dovetail, shows how teams using Dovetail's customer intelligence platform improved qualitative data analysis, unlocked richer customer insights, and saw a 236% ROI.
Saved over $1.05 million by streamlining transcription, tagging, and insights
ROI in under six months, accelerating payback
Expanded research capacity with centralized tools that cut duplication and improved teamwork
Connecting the world’s greatest companies to their customers